I'm not one of those who believes that what goes on in Second Life isn't really (eye roll)
But the biggest fantasy that just about everyone buys into is that Second Life is (or should be) a democratic community. It's like the Bizzaro version of the Emperor's New Clothes with virtual peasants walking around naked while everyone pretends to be progressively attired. Time and time again we protest when the Lab makes another dictatorial decision about pricing, zoning, client use, etc. And the story always ends in the same way: They do what they want and we learn to live with it until the next time.
So it's not surprising that many people have expressed displeasure about the recent announcement that Linden Lab is turning off the voting functionality of the bug reporting system (JIRA) and eliminating the Office Hours program. Those impotently egalitarian communication channels are going to be replaced by User Groups limited to people hand-picked by Lindens. To top it off, there are new policies in the TOS that restrict "negative communication", which some people see as unfair censorship of the community voice.
I'm personally thrilled by the changes. I think they will likely improve the platform over time. Instead of pretending to listen to the ranting masses, Lindens can do substantive work with small groups of SLers who will be actively involved in creating constructive change. Another reason I'm glad to see these changes is that they reinforce the fact that Second Life has never been and will never be a democracy. We are customers of a business, not citizens of a virtual country. And it's about time we wake up and smell the Capitalism.
Viva La Revolución!